About Us

Who We Are

Revention Home Solutions opened the doors in 2016 with a mission to provide quality home improvement services to our neighbors in the Charlotte and Lake Norman areas. The owners, Jason & Neri Thompson, work tirelessly to provide a customer focused home improvement experience with quality, integrity and communication as our main goals.

We walk with our customers every step of the way from vision to reality to deliver the best home improvement process possible.

Our Mission:

To provide superior construction services by consistently improving the quality of our product; to add value to our clients through innovation, integrity, communication and professionalism; and to serve with character and purpose.

A Process Designed For Your Comfort And Peace Of Mind

We know that home improvements and construction work can be stressful. You’re welcoming strangers into your home and entrusting them with what’s perhaps your most prized possession – your home. As homeowners ourselves, we understand how that feels. This is why we’ve designed a hassle-free process to spare you the trouble and anxiety of remodeling.

Our team will take care of everything for you. From initial planning to design and cleanup, you you’ll be kept updated of our progress at every step of the way.

Our Process

1. Get in Touch With Us

When you've decided its time to give your home the professional renovation it deserves, give us a call. With more than 6 years experience in the business, we understand the connection you have with your home better than anyone. That's why we're invested in offering you a 5-star customer experience! Fill out the contact form or directly at 704.659.1127

2. We Will Call You Back Within a Day

You will not have to wait weeks to hear back from us. We will call you back within a day of your inquiry. We will chat about your project and see how we can help. Pictures are worth a thousand words and if you can send some to us it will better help us understand your vision.

3. Phone Consultation and Estimate

After receiving the pictures, we'll have a second phone conversation to explore all the variables and details of your project. When we are on the same page, we will be able to provide a verbal ballpark estimate during the call. During our call we will also plan an on-site visit.

4. On-Site Visit

During the on-site visit, we will make sure we didn't miss anything during the phone consultation and will finalize the scope of work. We will get back to the office and within a day, you will hear back from us with a final quote.

5. Getting Your Project Scheduled

After we finalize the contract we will get your project on the schedule and stay in touch via phone, text and/or email as we move closer to the start date. We will answer any questions as you prepare for your home transformation!

6. Pre-Job Walkthrough

On the day your project is scheduled to start, you will meet with Jason, the owner, and we will walk through the beginning steps of your project and what to expect. We will also make sure our team is on the same page and ready to hit the ground running.

7. Prepping and Starting the Project

Usually on the same day as the pre-job walkthrough, we begin one of the most important steps of your project. We mask, cloth or plastic off any part of your home that needs protection from the renovation process. We want to protect anything and everything so you can rest easy. Once our prep work is complete, its time to start making your vision become reality!

8. During the Renovation and After

During the renovation process we will stay in constant communication with you on the project progress and let you know immediately if any issues arise. Our goal is to make your home improvement experience as seamless and trouble free as possible. When we are finished, we will do a final walk through and inspection with you to make sure everything is to the quality you deserve.

9. Next-Day Visit and Final Payment

After your renovation is complete, We'll swing by within the next day. We will go over the project outcome and make sure you are 100% satisfied with your home transformation!

10. Follow Up

We like to go the extra mile for every one of our customers. That's why within 3 days of the project completion, we will give you a call and check in. We like to give our customers another chance to look around and make sure we didn't miss anything.

11. Our Warranty

We work hard to provide our customers the best renovation experience we can. But if you notice any issues after the project is complete, within a 12 moth period, we'll jump right in and get is fixed as quickly as possible, no questions asked. For even greater piece of mind, some of the quality products we use offer longer manufacturer warranties. Our goal is to provide you a quality and long lasting home renovation that you can enjoy for years to come!